3 Observation Tips before you engage a Private Investigator

The most important prerequisite for a Private Investigation Agency is to have full-time/well-trained investigators approved by the Singapore Police Force (SIRD), who have a passion for investigative work. Good support from administrative staff is equally vital to ensure proper documentation and filing of investigation reports to protect Client’s confidentiality, particularly, in the event the case has to be presented in the Court of Law. Adequately trained Technical support staff is also indispensable as technical expertise is necessary in evidence gathering.

Tip 1:

When you call an Investigation Agency during office hours, it should not be diverted to a mobile phone. If diverted, this suggests an One-Man Operation (OMO) Agency or a firm without any administrative support staff. Most OMO agencies rely on part-time investigators.

Tip 2:

When you visit a Private Investigator’s office, observe the office setup. If there are administrative staff and any full-time investigators, there should be a proper admin area and an investigators’ room. Each investigator should have his/her own table/workstations to ensure the strictest confidentiality of the cases they manage.

Tip 3:

A well-managed Private Investigation Agency should have insurance coverage for all its investigators. The insurance certificate, as well as the Private Investigation license issued by Singapore Police Force (SIRD), should be prominently displayed in the office.

For further information, please read ‘How to Evaluate an Investigative Agency’ in this website.